Case # 10001259

Change Case Classification

Case Details

Subject:
Activation of Report Access in Infor
Priority:
High
Status:
Resolved
Category:
WMS
Assigned To:
Albert Basical
Date Closed:
1/13/2026 1:17:58 PM
Company Name:
McKenzie Distribution Co. Inc.
Case Classification:
Issue
Case Resolved After:
567 days 23 hours 09 minutes 33 seconds
Created By:
Rowena Belleza
Contact Nos.:
+639613404151
Email:
rowena.belleza@mdci.com.ph
Date Logged:
6/24/2024 2:08:25 PM
Modified By:
Rowena Belleza
Last Modified:
1/13/2026 1:17:58 PM
3MWORKS Response Time:
00 days 00 hours 22 minutes 55 seconds
Owner's Response Time:
00 days 00 hours 16 minutes 48 seconds
Case Aging:
567 days 23 hours 09 minutes 33 seconds
Attachment(s):
ActivationOfReportModule.jpg 
Description:
Please help .. what part of the role needs to be activated so that REPORTS can be accessed?

Event Logs: 4

  • Albert Basical
    Albert Basical 6/24/2024 2:31:20 PM

    Hi Ma'am Rowena

    Please see attached file steps procedure.
    -Go to Reports column
    -Filter category MCKENZIE
    -Check then box specific report
    -then save and update roles


    Attachments: Doc2.docx,

    Responded After: 00 days 00 hours 06 minutes 07 seconds
  • Rowena Belleza
    Rowena Belleza 6/24/2024 2:25:13 PM

    no reports loaded under Mckenzie reports

    Attachments: UnderMcKenzieReport.jpg,

    Responded After: 00 days 00 hours 08 minutes 38 seconds
  • Albert Basical
    Albert Basical 6/24/2024 2:16:35 PM

    Hi Ma'am Rowena,

    Please see attached file for your reference.

    Attachments: Doc1.docx,

    Responded After: 00 days 00 hours 05 minutes 31 seconds
  • Admin Support
    Admin Support 6/24/2024 2:11:04 PM

    The case has been assigned to Albert Basical - Mr

    Attachments:

    Responded After: 00 days 00 hours 02 minutes 39 seconds